Agile-työpaja: Ketteryys haltuun! *TÄYNNÄ*
Ajankohta
2.10.2019 13:00 – 2.10.2019 17:30Paikka
Mash, Pohjoisesplanadi 37A, 00100 HelsinkiHinta
50 €Tapahtumaluokka
Muu tapahtuma
Agile-työpaja: Ketteryys haltuun! 2.10.2019 *TÄYNNÄ*
itSMF vuosikonferenssin erillisworkshop - osallistumismaksu 50eur. Workshop pidetään englanniksi. Workshop is in English.
Samalla hinnalla kaksi eri workshopia kansainvälisten huippuosaajien vetämänä!
Ensimmäinen työpaja tutustuttaa osallistujat priorisoinnin välineeseen jota voi soveltaa päivittäisessä työssä. Toisessa työpajassa käydään läpi DevOps-praktiikoita sekä miten DevOps liittyy IT-palvelunhallintaan ja miten DevOps auttaa organisaatiota digitaalisessa transformaatiossa.
Voit halutessasi osallistua vain toiseen työpajaan, hinta tällöin sama.
Klo 13.00-13.10 Tervetuloa ja alkusanat, Virpi Etelämäki/itSMF Finland hallitusjäsen
Klo 13.10- 15.10 Agile Service management: value-driven prioritization, Dave van Herpen/Independent Coach & Trainer
Klo 15.10-15.30 Tauko ja verkostoitumista
Klo 15.30-17.30 Pragmatic DevOps, Kaimar Karu, Mindbridge/Managing Partner
Agile Service management: value-driven prioritization
In service management, we need to balance demand and supply on a daily basis. In delivering high quality and responsive services, dynamic & value-driven prioritization is crucial to keep making the right choices for the organization. After all, we do not have unlimited capacity in our teams, and cannot simply do everything the customer asks us to do. So how do you make “business value” more tangible? And which approach can you use to prioritize work, including continuous trade-offs between user functionality and reducing technical debt?
This highly practical and interactive workshop will provide the attendees with a pragmatic value prioritization instrument, including practical use cases, which can be applied directly in daily practice. They will learn the basic ingredients of business value, and learn how to select the most valuable issues, changes or improvements to work on first.
Dave van Herpen is a consultant, coach and trainer from The Netherlands, and an expert on Enterprise Agility & DevOps. He trains, coaches and advises teams and boards in their transformation towards high-performance organizations. Dave brings extensive experience in the areas of Service Management, Agile, Lean and DevOps.
Pragmatic DevOps
Without doubt, you have heard about DevOps – but what is the significance of the DevOps movement and associated practices for your organization? Roughly speaking, there are two types of organizations – those who were born in the cloud (sometimes called ‘unicorns’, the green-field organizations that are building everything from scratch using the latest available technical solutions), and those who have IT systems from ten or more years ago (sometimes called ‘horses’, the brown-field organizations that are transitioning their IT to the cloud). Chances are that you are working for one of these ‘horses’, and chances are that your organization has
many practices, tools, processes, and procedures in place which might seem completely incompatible with DevOps (or Agile, for that matter). And this, as you’ve probably discovered, is a challenge. This workshop will help you to address that challenge. We will cover various DevOps practices in relation to ‘traditional’ organizational structures, practices, and processes. We will explore how DevOps relates to IT Service Management, and how it helps the organization on their Digital Transformation journey
Kaimar Karu is a Partner at Mindbridge, a consultancy company operating out of Tallinn and London. He used to work as the Head of Product Strategy and Development at AXELOS, where he was responsible for leading the work on ITIL and PRINCE2, bringing in Lean, Agile, and DevOps principles and practices. He is the lead author of the official “ITIL Practitioner” guidance published in 2016, author of “ITIL and DevOps: Getting Started”, and co-author of “Using Kanban in IT Operations”. Before joining AXELOS, Kaimar was working with Skype, focusing on the modernization of ITSM and TechOps practices. He has a background in Product and Service Management, Project and Program Management, IT Operations, and Software Development. Recently, he has been focusing on researching the intersection of philosophical and technical challenges with AI, and leveraging Complexity Thinking and the Cynefin framework in IT management, ITSM, and Project Management.